Computer Repair & Tech Services
In-home computer repair, virus removal, WiFi setup, printer help, data backup, new computer setup, and more. Kauaʻi's North Shore house call tech service.
Every service listed here is performed in your home on the North Shore of Kauaʻi. No drop-offs. No waiting. We sit at your table, fix the problem, and make sure you understand what happened.
Slow Computer Repair
The #1 reason people call us.
Your computer used to be fast. Now it takes five minutes to start up, programs freeze, and everything feels like it’s running through mud. We diagnose the actual cause — whether it’s malware, a failing hard drive, insufficient memory, or just years of accumulated junk — and fix it on the spot.
Most slow computer issues are resolved in a single visit. You’ll notice the difference immediately.
Virus & Malware Removal
Pop-ups, strange behavior, ransomware — we clean it all.
If your computer is acting strange, showing pop-ups you didn’t ask for, or telling you to call a number to “fix” something — you probably have malware. We remove every infection, clean your system thoroughly, and install proper protection to prevent it from happening again.
We also educate you on the most common ways infections happen so you can avoid them in the future.
WiFi & Home Network Setup
Dead spots, slow speeds, devices that won’t connect.
Kauaʻi homes have thick walls, spread-out layouts, and sometimes challenging terrain between the router and the lanai. We optimize your existing router, add range extenders or mesh systems where needed, and make sure every device in your home gets a solid, reliable connection.
We also secure your network properly — most home WiFi networks we see have default passwords and no guest network separation.
Printer Setup & Troubleshooting
The machine everyone loves to hate.
Won’t print. Won’t scan. Won’t connect to WiFi. Shows an error code that means nothing to you. We set up new printers, fix wireless printing issues, configure scanning to email, and make your printer work with every device in the house — Mac, PC, phone, and tablet.
Data Backup & Recovery
Your photos, documents, and memories are irreplaceable.
If your hard drive fails tomorrow, what do you lose? We set up automatic backup systems — both local (external drive) and cloud (your choice of provider) — so your important files are always protected.
If you’ve already lost data, we attempt recovery. The sooner you call, the better the chances.
New Computer Setup & Data Transfer
Make your new machine feel like home.
Just bought a new laptop or desktop? We transfer your files, bookmarks, and settings from your old computer. We set up your email accounts, install your essential programs, configure your printer, and connect everything to your WiFi.
You sit down to a computer that’s ready to work — not a blank slate with a 45-minute Windows update queue.
Email & Account Security
Locked out? Getting spam? Passwords everywhere?
We help you regain access to locked email accounts, clean up spam filters, set up two-factor authentication, and organize your passwords with a proper password manager. We teach you how to use it so you’re never locked out again.
Smart Home Installation
Alexa, Google Home, Ring, smart lights — connected and working.
We install and configure smart home devices so they actually work together. Smart speakers, security cameras, video doorbells, smart locks, thermostats, and lighting — all connected, all controlled from your phone, all working even when the internet goes out (where possible).
Phone & Tablet Support
The little things that shouldn’t be hard but are.
Syncing photos between your phone and computer. Setting up email on a new phone. Connecting Bluetooth to your car. Transferring data from an old phone. These are the things that eat an entire afternoon when you try to figure them out alone. We handle them in minutes.
Senior-Friendly Tech Help
Patient, clear, no rushing.
Technology shouldn’t be intimidating. We specialize in working with seniors who want to video call grandkids, manage photos, use email confidently, and stay safe online. We go at your pace, explain everything in plain language, and leave written instructions you can refer to later.
Need Something More Advanced?
For business network infrastructure, self-hosted servers, cybersecurity assessments, custom automation, and enterprise-grade systems, visit systems.mycomputertherapy.com — our advanced infrastructure division.
Schedule a House Call
808-647-2304 · aloha@mycomputertherapy.com
Or use our scheduling form to describe your problem and we’ll get back to you within 48 hours.